Frequently asked questions

How do I pay?


After your virtual visit, you will receive an invoice via email to pass on to your school’s finance manager. You may pay via bank trasnfer (preferred) or cheque.




How does the call work?


All our calls are 30 minutes long and combine an exciting and engaging presentation with pelnty of opportunities for pupil interaction. The remainder of the session is dedicated to Q&A, allowing pupils to ask our experts anything! The details of each speakers' session are outlined on their speaker profile pages. If you would like something more specific, please let us know in the additional information box when making your booking.




I can't do the dates/times listed, can I book another slot?


The dates and times listed are those set aside by the speakers for their Virtual School Visits and therefore are the easiest way to guarantee a booking.

However, if you have an alternative date/time in mind, feel free to send us a message using the green query box and we will reach out to the speaker to see if they can accommodate your request.




Can multiple classes join a call?


Yes. We take bookings for up to 4 classes dialling in to the same call (any more than that can feel a bit crowded), with discounted prices as follows: 1 class in the call - price shown 2 classes in the same call - price shown + 50% 3 classes in the same call - price shown + 100%
4 classes in the same call - price show + 150% If you are keen for more than 4 classes to join, please indicate this when booking and we will be in touch to discuss pricing. Please note: classes dialling in should join promptly and any 'late comers' may miss the visit as the speaker will be focused on delivering their talk (and not on admitting new attendees!)




What call providers do you use?


Calls can be scheduled via Zoom or Microsoft Teams. If you would like to use Google Meet, we ask that you do a quick test call with us beforehand (as some schools have restrictions on their Google accounts which affect the meetings). If you'd like to use Google Meet, drop us a message via the green query box and we'll be in touch.




I have completed the booking form, what happens now?


Once you have completed the booking form, keep an eye on the inbox of the email address you submitted. We will be in touch to organise scheduling the meeting.




We're not based in the UK, can we still have a virtual call?


Yes.

We have hosted calls in the USA, Dubai, Qatar, Malaysia and Saudia Arabia - to name just a few. As long as there's a 30 minute window in your school day that matches up to a reasonable UK time (we tend to say 8am-7pm is acceptable for our speakers) then please do reach out via the chat box and we will happily help you arrange your virual visit.




Can we use Google Meet?


Yes, but we will ask you to do a trial call in advance. We have experiecned some difficulties with Google Meet in comparison to Zoom and Teams. Therefore, we are asking schools to do a test run to make sure their settings allow external callers. If you would like to use Google Meet, please reach out using the green query box.